Insurance refers to a risk analysis process that includes the definition of "unknown and sudden, involuntary hazards", the identification of risks and the determination of measures to be taken to prevent or reduce the effects of these risks. Perfect insurance is not yet possible because the data regarding insurance subject is often insufficient for a sound risk analysis in insurance. However, with the development of data science and digital technologies, the insurance industry is improving in terms of risk pool operation, claims management, operations and customer retention and developing sustainable business models. On the other hand, although “Insurtech”, which refers to the use of technology in the insurance industry, has not yet developed as much as “Fintech”, which has dramatically reshaped financial services, it has gained a significant momentum, especially with the increase in purchasing tendency in online products and services and changing consumer habits after the Covid-19 pandemic. In this study, academic articles, published international reports and publications on “InsurTech” in the literature are examined and the usage areas, benefits and potential effects of these new digital technologies in the insurance sector are determined.
New Digital Technologies, Insurtech, Digitalization in Insurance, Inovation